Privacy Policy

HAYAMA NOWA

HAYAMA NOWA (“we”, “us”, or “our”) respects the privacy of our customers and recognizes the importance of protecting personal information.
This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with applicable data protection laws.

1. Personal Information

Personal information refers to information relating to an identifiable individual, including but not limited to name, contact details, and other information that can reasonably be used to identify a specific person.

2. Information We Collect

We may collect the following information when you use our services or place an order:

• Name
• Email address
• Shipping address
• Phone number
• Purchase history
• Information provided through inquiries or communication with us

We collect only the information necessary to provide our services.

3. Purpose of Use

Personal information is used for the following purposes:

• Processing and shipping orders
• Payment and billing-related procedures
• Responding to inquiries and customer support requests
• Improving our services, website, and product offerings
• Providing information about products or updates when requested by the customer

We do not use personal information beyond these purposes without prior consent.

4. Disclosure to Third Parties

We do not disclose personal information to third parties without your consent, except in the following cases:

• When required by law
• When necessary to protect life, health, or property and obtaining consent is impractical
• When cooperating with public authorities in accordance with legal obligations
• When sharing information with service providers such as shipping companies or payment processors, strictly within the scope necessary to perform our services

All service providers are required to handle personal information appropriately.

5. International Data Transfers

For international orders, personal information may be transferred to and processed in countries outside your country of residence, including Japan.
We take reasonable measures to ensure that personal information is protected in accordance with applicable data protection laws.

6. Security Measures

We maintain appropriate technical and organizational security measures to protect personal information against unauthorized access, loss, alteration, or disclosure.

7. Access, Correction, and Deletion

You may request access to, correction of, or deletion of your personal information.
Requests can be made via our contact page, and we will respond within a reasonable timeframe.

8. Cookies

We use cookies to improve the usability and performance of our website.
You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

9. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in laws, regulations, or our services.
Any updates will be posted on this page and will take effect upon publication.

10. Contact

For questions regarding this Privacy Policy or the handling of personal information,
please contact us via our contact page.

Effective Date: February 6, 2026